The Upstream team understood what our clients wanted and knew exactly how to deliver it


Mohammad IbrahimSenior Manager, Consumer SegmentMTN
Vinaphone Vietnam
SMS Millionaire

Upstream and Vinaphone Vietnam partnered to deliver “SMS Millionaire Program”, a really exciting mobile promotion. Both post paid and pre-paid Vinaphone customers had the chance to play one of the most fun quiz games, gather points and compete for 30 million dong every day. A powerful TV campaign and well defined CRM tactics allowed both Upstream and Vinaphone full control over the customers user experience and created the right incentives for participant to play the mobile quiz game.

Subscriber Base:
15,000,000

1. Contact

Recruitment channels used:

2. Engage

User typologies targeted:
5
Profiling level:
Mid
Game format:
Draw

3. Convert

Participants recruited from mobile:
90%
Participant ARPU boost:
25%