We were amazed at how effortlessly Upstream grasped the needs and preferences of our subscriber base and formulated a customized promotion strategy


Harriet MuchuChief Marketing OfficerMTN
Glo Nigeria
Glo Text 4 Millions

Glo was looking to reach out to the company’s large number of subscribers, and create a mobile promotion that was both rewarding to its customers, and delivered solid ARPU-boosting results. This was Upstream’s 1st mobile promotion in Africa, and it became a huge success: Upstream’s optimization and profiling techniques managed to achieve an average of nearly 27 purchases per player, and an important increase in overall ARPU during the campaign.

Subscriber Base:
15,900,000

1. Contact

Recruitment channels used:

2. Engage

User typologies targeted:
8
Profiling level:
High
Game format:
Trivia

3. Convert

Participants recruited from mobile:
97%
Participant ARPU increase:
37.43%